Kry International

Service Engineer (KRY Mobile)

Featured Full time Engineering

Posted 10 hours ago · 4 views

Application Deadline: 21 November, 2026

Vacancies

6 positions

Employment Type

Full time

Diagnose and troubleshoot mobile phone hardware and software issues.
Perform feature & smart phone repair, maintenance, and technical servicing.
Identify motherboard, display, battery, charging, network, and other hardware-related problems.
Handle software flashing, firmware updates, OS installation, and related troubleshooting.
Conduct quality checks and ensure repaired devices meet company standards.
Manage service center operations, including repair records and technical reports.
Provide technical support to customers, dealers, and authorized service centers.
Coordinate with the technical team regarding product defects and recurring issues.
Identify product quality issues and provide feedback to the management.
Ensure customer satisfaction through timely and effective after-sales service.

2–3 years of practical experience in mobile phone servicing and troubleshooting.
Fresher’s with relevant technical knowledge and training may also apply.
Experience in smartphone hardware and software troubleshooting will be preferred.
Strong knowledge of smart phone hardware and software.
Practical experience in mobile phone repairing and troubleshooting.
Knowledge of Android OS, firmware flashing, and software configuration.
Ability to diagnose motherboard and component-level problems.
Familiarity with mobile servicing tools and diagnostic equipment.
Good analytical, problem-solving, and communication skills.
Ability to work independently and under pressure.
Proficiency in MS Office and basic computer operations.
Must be responsible, punctual, and technically competent.
Strong customer service and troubleshooting mindset.
Ability to travel when required for technical support.
Positive attitude and willingness to learn new technologies.
Candidates with experience in smart phone brands or authorized service centers will get preference.

Diploma in Electronics / Electrical Engineering / Computer Technology or equivalent technical qualification.
Relevant technical training or certification in mobile phone servicing will be an advantage

2 to 3 years
The applicants should have experience in the following business area(s): Retail Store, Electronic Equipment/Home Appliances, Mobile Accessories, Importer, Shop/Showroom, E-commerce Startup, Mobile Industry