Sales And Digital Marketing Officer
Featured
Full time
Education / Teaching
Posted 13 hours ago
· 5 views
Job Overview
Vacancies
1 position
Employment Type
Full time
Category
Education / Teaching
Industry
Others
Gender
Not specified
Age
At most 25 years
Job Location
Chattogram (Madhya Patenga Choudhurypara)
Salary
Negotiable
Experience
At least 1 year
Job Responsibilities
- Create engaging social media content, ad copies, and promotional materials.
- Plan and manage digital marketing campaigns (especially Meta Ads) within the approved budget.
- Generate qualified leads and coordinate timely handover to the sales team.
- Track campaign costs, lead quality, conversion rates, and overall performance metrics.
- Optimize and improve active campaigns based on performance data, analytics, and customer feedback.
- Assist new customers with seamless onboarding, ensuring they can easily access and use the platform.
- Conduct regular follow-up calls with existing customers to encourage consistent engagement and feature utilization.
- Efficiently handle customer inquiries, resolve issues, and coordinate solutions with internal teams.
- Manage subscription renewals, upselling/cross-selling opportunities, and achieve assigned retention targets.
- Maintain up-to-date customer records, gather feedback, and analyze non-renewal reasons to improve retention strategies.
- Generate new business opportunities through field visits, school & coaching-center outreach, referrals, and assigned digital leads.
- Understand students' learning needs, demonstrate relevant KEA Kids features, and recommend suitable subscription packages to parents.
- Manage consistent prospect follow-ups, address customer queries/objections, and close sales to achieve monthly customer acquisition targets.
- Guide customers smoothly through registration and payment, confirm successful activation, and hand over details to the Telesales team for ongoing support.
- Maintain accurate lead and sales records, track daily activities, and share market insights/feedback with the Assistant Manager.
- Own and achieve company sales targets through strategic planning and pipeline management.
- Lead, mentor, and monitor the daily performance of the Sales Team/Executives.
- Plan sales campaigns, efficiently allocate leads, and review conversion metrics.
- Coordinate digital marketing initiatives and drive institutional partnerships (e.g., schools, coaching centers).
- Oversee customer retention strategies and regularly present performance reports to senior management.
- Analyze market trends and competitor activities to identify new growth opportunities.
Requirements
- Age At most 25 years
Educational Requirement
- Diploma in Computer
- Bachelor of Computer Application (BCA)
Experience
- At least 1 year
- The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service
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