Office Executive - CSR & Dispatch (Remote)
Full time
HR / Administration
Posted 4 days ago
· 9 views
Job Overview
Vacancies
4 positions
Employment Type
Full time
Category
HR / Administration
Industry
Ready-Made Garments (RMG)
Gender
Not specified
Age
24 to 26 years
Job Location
Anywhere in Bangladesh
Salary
৳ 30,000–40,000
Job Responsibilities
- Respond to customer inquiries by email.
- Provide customers with timely shipment and delivery updates.
- Dispatch and coordinate drivers for daily container pickups and deliveries.
- Track containers, drivers, chassis, and shipment status in real time.
- Coordinate with port terminals, warehouses, customers, brokers, and drivers.
- Monitor LFDs, appointments, holds, releases, availability, and other operational requirements.
- Communicate delays, changes, and operational issues promptly.
- Troubleshoot issues involving containers, chassis, appointments, terminals, and deliveries.
- Update dispatch systems, spreadsheets, and customer records accurately.
- Coordinate last-minute changes and prioritize urgent loads.
- Maintain accurate documentation and dispatch records.
- Escalate unresolved operational issues to management when necessary.
- Complete all other tasks assigned by the supervisor.
Requirements
- Age 24 to 26 years
- The applicant must be fluent in English.
- Should not have any study plans for the next 2–3 years.
- The role requires working a full shift from 7:00 p.m. to 5:00 a.m. (including breaks).
- We recommend this position only for those who can commit patiently and consistently for the long term.
- The applicant should have a computer with good specifications, power backup, and stable high-speed internet.
- Must be able to work with minimal supervision.
Educational Requirement
- Bachelor/Honors
Experience
- 1 to 2 years
- The applicants should have experience in the following business area(s): Call Center, E-commerce, Group of Companies, Logistic/Courier/Air Express Companies, Logistics Startup, Multinational Companies, Shipping, Trading or Export/Import, Transportation
Required Skills
Analytical Skill
Corporate Communication
Customer Service
Dispatch
Easy to adapt to challenging situation
ProblemSolving and Analytical Skills
Remote Work
Team Player
Benefits & Facilities
- Weekly 2 holidays,Insurance
- Salary Review: Yearly
- Festival Bonus: 2
How to Apply
Please refrain from reapplying if you have already applied.
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