Job Overview
Vacancies
10 positions
Employment Type
Full time
Category
Customer Service
Industry
Information Technology
Gender
Male
Age
25 to 40 years
Job Location
Dhaka (Pallabi)
Salary
Negotiable
Experience
At least 1 year
Education
Bachelor / Graduation
Job Responsibilities
Hiring on an URGENT BASIS. Need to be able to join ASAP | Very Fluent English Speakers Needed.Skydo seeks a dynamic and personable Junior Executive (Night Shift) to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients and vendors, ensuring seamless communication, and fostering a collaborative environment. This role is crucial in maintaining the high standards of service and efficiency that our clients and vendors expect from us.Responsibilities:
- Develop and maintain strong relationships with clients and vendors through regular communication and meetings.
- Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met.
- Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.
- Negotiate contracts and agreements with vendors to secure the best possible terms.
- Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations.
- Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement.
- Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction.
- Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration.
- Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.
Requirements
- Age 25 to 40 years
- Only Male
Educational Requirement
- O Level
- A Level
- Bachelor of Science (BSc)
- Bachelor of Arts (BA)
- Bachelor of Business Administration (BBA)
- IELTS
Experience
- 1 to 3 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center, Coaching Center
- Freshers are also encouraged to apply.
Required Skills
BPO
Call Center Operation
Call Centre Supervision/ Management
Call Centre Training
Call Support
Cold Calling
Critical Thinking
International Call Center
Outbound and Inbound Calls
Benefits & Facilities
- T/A,Tour allowance,Performance bonus,Weekly 2 holidays,Over time allowance
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
How to Apply
Hiring on an URGENT BASIS. Need to be able to join ASAP | Very Fluent English Speakers Needed. You can also send your CV to career@skydotech.com
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