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Sundarban International
Published on : 22 June, 2025 Application Deadline: 10 July, 2025

Sundarban International


Number of Position : 1
Employment Type : Full Time
Job Location : Dhaka (Banani)
Salary : Negotiable
Educational Requirement : Bachelor of Business Administration (BBA)
Other Requirement :
  • Proficiency in MS Excel and PowerPoint for reporting, analysis, and presentations.
  • Familiarity with Al tools (e.g., ChatGPT, Excel AI, CRM automation) to enhance task efficiency and generate optimized outcomes.
  • Excellent written and verbal communication skills.
  • Strong analytical, organizational, and multitasking abilities.
  • Ability to work collaboratively across departments with a customer centric approach.
  • Responsibilities : Sales Coordination
  • Support the sales team with order processing, quotations, contracts, and proposals.
  • Maintain and update customer databases and sales records for accuracy and accessibility.
  • Coordinate with internal departments to ensure prompt and accurate product/service delivery.
  • Prepare regular sales reports and dashboards; monitor performance metrics and lead pipelines.
  • Communicate with clients to follow up on inquiries, quotations, and pending orders or payments.
  • Coordinate with the finance department regarding billing, credit approvals, and collections.
  • Manage accounts receivable and ensure timely payment from customers.
  • Generate sales-related financial reports, including outstanding payment summaries
  • Service Coordination
  • Address customer inquiries, complaints, and service requests promptly and professionally.
  • Schedule and track service appointments, deliveries, and post-sales activities.
  • Ensure high levels of customer satisfaction by providing timely after-sales support.
  • Liaise with logistics and operations teams to monitor and resolve delivery issues.
  • Foster long-term relationships with clients to drive repeat business and customer loyalty.
  • Accounts Coordination
  • Assisting with invoicing, payment tracking and account reconciliations.
  • Coordinating with finance for billing, Credit approvals and collections.
  • Managing accounts receivable and ensuring timely payments from customers.
  • Generating financial reports related to sales and outstanding payments.
  • Ensuring compliance with company financial policies and procedures.
  • General Administration & Reporting
  • Serve as a communication bridge between departments.
  • Maintain comprehensive records and ensure data integrity in all processes.
  • Identify areas for administrative or operational improvement and recommend changes.
  • Support management with analytical reports, performance tracking, and data insights.
  • Process Improvement
  • Analyze and identify inefficiencies in sales and service processes to propose enhancements.
  • Evaluate customer feedback to improve service quality and delivery timelines.
  • Assist in onboarding and training new team members on coordination practices and tools.
  • Apply Instruction
    Email your CV

    Send your CV to the given email scs.cvbank@sundarbancourier.com.bd