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Jamuna Group Address: Jamuna Future Park, Ka-244, Progati Sarani, Kuril, Baridhara, Dhaka-1229 Business: As an evolving private company that has continually grown within the competitive industry in Bangladesh, Jamuna Group possesses high values, but the most crucial value of the company is its human resources. The name, Jamuna group is inseparably associated with the name of Mr. Md. Nurul Islam, an architect a pioneer ultimately an Industrial leader in the private sector. He heralded the Jamunas appearance in the arena of private industrial sector in 1974 with the mission and vision of building newly independent Bangladesh as a happy and prosperous country. Jamuna started its journey with the Jamuna Electric Manufacturing Co. Ltd in 1974 and it pioneered the manufacturing electrical accessories and fittings in Bangladesh since 1975. To maintain its competitiveness in todays globalized modern market, Jamuna introduced the best technology along with machinery and expertise in Bangladesh. Jamuna developed and expanded its enterprises of multi-dimension for diversifying its product range. In course of 34 years of operation Jamuna Group expanded into a giant dynasty of 24 large scale SBUs. From textile to real estate, Jamuna Group has diverse business interests. The Group has ventured into electrical, engineering, chemical, leather, garments and textiles- including spinning, knitting and dyeing, cosmetics, toiletries, beverages, real estate, tyre, housing, print and electronic media sectors. |
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Job Context:Wholesale Club Ltd. Is an enterprise of JAMUNA GROUP, which is one & only hypermarket in Bangladesh. Right now we are looking for an Executive - Member Service Department under the Marketing department, who will share our pride and support our continuous business growth by showcasing his talent, skill, experience, expertise, dedication, integrity, accountability & transparency.Job Responsibilities:Inform customers about the benefits of the membership card and meet monthly target by selling new memberships and renewals.Formulate and maintain significantly profitable relationships with key customers.Keeping customers updated with all information on the latest products.Resolve all customer complaints in a quick and efficient manner. Expand the customer base by essentially using the methods of upselling and cross-selling. Conduct business reviews frequently by making the best use of CRM/MSD programs.Collaborate with the management team to properly run all the campaigns.Attend customer queries and send promotional information through all social media and Hotline number.Provide necessary feedback to customer's and push for online and corporate sale.Generate online order from customer and process them for delivery.Communicate with delivery partners. Communicate with our online vendors and assist in the delivery process.Any other task assigned by the management time to time. |
