BSH has all the characteristics of a world-class hospital with wide range of services and specialists, equipments and technology, ambience and service quality. The hospital is a showcase of synergy of medical technology and advances in ICT Division through paperless medical records. The skilled nurses, technologists and administrators of Bangladesh Specialized Hospital, aided by state-of-the-art equipments, provide a congenial infrastructure for the medical professionals in providing healthcare of international standards.
Number of Position
:
03
Employment Type
:
Full Time
Job Location
:
Dhaka (Shyamoli)
Educational Requirement
:
MBBS from a recognized institution.Master of Public Health (MPH) is mandatory.
Other Requirement
:
Minimum 2 years of experience in hospital administration or a similar role.
Strong organizational and leadership skills.
Excellent communication skills in English and Bengali.
Proficiency in hospital management software and MS Office tools.
Ability to work under pressure and handle multiple responsibilities.
Willing to work at flexible and long hours.
May have to work in night shift according to roster.
Experience
:
At least 2 years
Responsibilities
:
Position: Manager - Medical Services & Quality AssuranceDepartment: Medical Services.Reporting to: GM/ DGM/AGM – Medical Services.Office Timing: Roster Hour.No. of Vacant Posts: Three (03).Job Context: This position will play a vital role in ensuring the smooth functioning of the Medical Services Division. The position also supports the GM/DGM/AGM of Medical Services and the Director of Medical Services (DMS) in managing hospital operations, maintaining patient care standards, and ensuring coordination among consultants, and medical and non-medical staff. The role is essential for achieving operational efficiency, high-quality patient care, and effective department communication.Job Summary:This Position will assist in overseeing the day-to-day activities of the Medical Services Division, supporting staff coordination, and maintaining quality standards. This includes addressing patient care needs, supervising operational functions, and providing administrative support to ensure a seamless healthcare delivery system.Job Responsibilities:
Ensuring seamless real-time service monitoring and file review through structured, and semi structured tools on patients care.
Monitoring, evaluation, accountability and learning (MEAL) with methodological face to face and in-camera supervision.
Executing and supervising strategies for risk management and grievance redress system.
Carrying out comprehensive performance evaluation to monitor staff effectiveness and suggest enhancements
Gathering and analyzing patient experience and feedback to enhance service delivery and patient-centric care
Organizing and leading training programs to enhance staff capabilities and support ongoing professional growth
Conducting data analysis, maintaining hospital data records, and supervising hospital indicators for data-driven decision-making
Copywriting for hospital branding to enhance the hospital's image and communicates its commitment to excellence and patient care
Analyze, and report on key performance indicators (KPIs) to track progress and identify areas for improvement.
Conduct regular hospital floor visits to monitor and proactively address any issues based on structured tools
Organize training programs for medical, nursing staff as needed.
Participate in quality improvement initiatives and ensure compliance with regulatory standards
To ensure that professional standards are maintained in the provision of services within the general guidance in practice at the hospital or according to the SOPP of BSH
Carrying out any other duties/responsibilities as assigned by the Hospital Management.
