Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Apply Instruction
Email your CV
Send your CV to the given email hrd11@bfew.net or Email your CV from My Job account
