Job Details Posted: 28 October, 2026

Aalok Healthcare & Hospital

Assistant Manager (Customer Care / Admin)

Published: 28 October, 2026
Deadline: 27 November, 2026 29 days left
Dhaka (Mirpur)
Vacancies 4
Employment Type Full Time
Job Category Medical
Age 27 - 27 years
Gender Male
Job Location Dhaka (Mirpur)
Salary --
Educational Requirement

• Masters

Experience

• 3 to 5 years
• The applicants should have experience in the following business area(s): Chamber, Diagnostic Centre, Hospital, Physiotherapy center

Other Requirement

• Age At least 27 years
• Only Male
• 3 to 5 years working Experience in a reputed hospital is preferred

Responsibilities

Lead the Shift (24/7): Act as the main person in charge during day, evening, and night shifts. I keep our front desk, billing, appointments, and call center running smoothly, manage staff rosters, and coordinate with doctors and nurses so operations never miss a beat—even after hours.Support Patients & Families: Step in personally to calm tensions, resolve tough complaints, and make sure every patient is treated with genuine warmth and empathy. I actively listen to feedback and fix issues on the spot.Coach the Team: Guide and support our customer care staff through stressful moments, mentor new hires, track shift performance, and help the team communicate with confidence and care.Handle Operations & Admin: Keep a close eye on billing accuracy, cash handling, and patient records, while providing clear shift handover reports to management and taking on ad-hoc leadership tasks as needed.

Other Facilities

• Provident fund,Medical allowance,Over time allowance
• Salary Review: Yearly
• Festival Bonus: 2
As per Hospital policy.

Apply Method Corporate Inbox & Email

Apply Instruction

Read before Apply and email us mention as Experience and Interested for position.
Send PDF CV, Recent color picture.Report to Sr. General Manager / General Manager/ Incharge Branch.
hr.aalok@gmail.com

Send your CV to: hr.aalok@gmail.com

Apply online through our corporate inbox.