| Responsibilities |
We are looking for dynamic, smart, energetic, and hardworking Sales Officers who are passionate about sales, customer relationship management, and achieving business targets.Workplace: Work at ShowroomJob Responsibilities:• Drive vehicle sales by proactively identifying, engaging, and converting prospective customers in line with assigned sales targets and business objectives.
• Understand customer requirements and provide professional consultation on suitable vehicle models, specifications, features, pricing, financing options, and related services.
• Develop and maintain strong, long-term relationships with existing and prospective customers to maximize customer satisfaction and business opportunities.
• Generate and qualify sales leads through showroom visits, referrals, corporate contacts, digital platforms, outdoor activities, and other appropriate channels.
• Conduct timely and structured follow-ups with prospective customers to maximize lead conversion and achieve monthly and annual sales targets.
• Maintain comprehensive knowledge of the company’s vehicle portfolio, product specifications, competitive offerings, market trends, and industry developments.
• Monitor competitor activities, market conditions, customer preferences, and pricing trends and provide relevant market intelligence to management.
• Prepare and maintain accurate records of customer interactions, sales leads, quotations, bookings, follow-ups, and sales transactions in accordance with company procedures.
• Coordinate effectively with internal departments to ensure smooth execution of vehicle booking, documentation, payment collection, delivery, registration, and other customer requirements.
• Monitor customer payment schedules and follow up on outstanding payments in coordination with the concerned departments.
• Ensure a professional and seamless customer experience throughout the complete sales cycle, from initial inquiry to vehicle delivery and post-sales follow-up.
• Address customer queries and concerns promptly and coordinate with relevant departments to ensure timely resolution.
• Prepare and submit regular sales performance reports, sales forecasts, market updates, and customer feedback to the Line Manager/Management.
• Ensure compliance with company policies, sales procedures, documentation requirements, and applicable industry standards.
• Participate in promotional campaigns, exhibitions, roadshows, corporate sales activities, and other business development initiatives as required.
• Perform any other sales and business development-related responsibilities assigned by the Management from time to time. |
