• Bachelor/Honors
• Minimum Bachelor’s degree from any recognized university.
• Candidates with relevant hospitality/customer service qualifications will get preference.
Experience
• 1 to 2 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant
Other Requirement
• Age 20 to 0 years
• 1–2 years of experience in Customer Service, Front Office, Guest Relations or Hospitality.
• Freshers with strong communication and interpersonal skills may also be considered.
• Excellent communication and interpersonal skills.
• Pleasant personality and customer-focused attitude.
• Good command of Bangla and English.
• Basic computer/MS Office skills.
• Ability to work under pressure and in a team environment.
Responsibilities
• Receive and assist guests/clients in a professional and courteous manner.
• Handle customer queries, requests and complaints effectively.
• Maintain strong customer relationships and ensure a positive guest experience.
• Coordinate with relevant departments to resolve customer issues.
• Provide information about club facilities, services and available packages.
• Maintain necessary customer records and reports.
• Perform other duties assigned by the management.
