Company Overview: SCG Corporations SCG Corporations is a dynamic, multi-industry conglomerate dedicated to driving global growth, technological innovation, and human capital development. Founded in 2000, the group has evolved from a targeted services provider into a diversified corporate ecosystem, operating specialized business verticals that bridge the gap between cutting-edge technology and global human potential. Headquartered in Dhaka, Bangladesh, SCG Corporations serves as the parent entity to an elite portfolio of distinct business wings, each engineered to dominate its respective marketranging from advanced digital infrastructure at rmcdigital.io to elite language training at xpresslanguage.net. With over two decades of operational excellence, our ecosystem thrives on a singular mission: empowering businesses with next-generation automation and operational scalability, while empowering individuals with the global education and language skills necessary to succeed on the world stage. Our Core Business Verticals Omnichannel Contact Center & BPO: Providing high-performance, telecom-based outreach solutions, including high-ticket outbound telesales, global telemarketing, and seamless customer service infrastructure. MarTech & Lead Generation Engines: Empowering modern brands with data-driven performance marketing, paid advertising automation (Meta & Google), and complex CRM architecture management, specializing in HubSpot deployment. Intelligent AI Solutions: Pioneering the future of automation by developing custom AI agents, cognitive chatbots, and workflow automation systems that optimize corporate efficiency. Global Language Training: Operating premier linguistic academies designed to deliver comprehensive foreign language training, enabling professionals and students to break international barriers. Global Education & Student Visa Services: Facilitating end-to-end university admissions, academic placement, and student visa consultancy for ambitious i
Number of Position
:
2
Employment Type
:
Full Time
Age
:
Maximum 25 years
Gender
:
Not specified
Job Location
:
Anywhere in Bangladesh
Salary
:
Tk. 55000 - 60000 (Monthly)
Educational Requirement
:
Bachelor/HonorsMastersBachelors Degree in Business Administration, Operations Management, or a related field.
Other Requirement
:
Age 25 to 55 years
Global Client Collaboration: Proven track record of managing relationships with remote, international clients.
Professional English Communication: Fluent in both written and spoken English, with strong expertise in cross-cultural communication.
Remote Client Management: Successfully collaborated with international, outsourced clients using clear written and verbal English.
Required Qualifications & Experience
Experience: Proven track record in operations management within a call center, educational sales, or BPO environment.
Industry Knowledge:Strong understanding of the Australian VET sector, RTO ecosystem, and relevant regulatory/RPL frameworks.
Core Skills & Competencies
Leadership: Exceptional staff management, coaching, and team-building abilities.
Communication: Excellent verbal and written English communication tailored to international business standards.
Problem Solving: Strong analytical abilities to tackle operational bottlenecks and optimise performance.
Tech Savvy: Proficient with CRM software (HubSpot, Salesforce), Google Workspace, and operational management tools.
Experience
:
2 to 6 years
The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center
Responsibilities
:
Company: Edutek Pty Ltd (Trading as Skills Connect Consulting & RMC Digital)Location: On-site Dhaka, BangladeshTarget Market: Australia (Education / VET Sector / Recognition of Prior Learning)Reporting To: Executive Leadership.
Executive Summary
Edutek Pty Ltd is an Australian education sales and marketing services company operating two core streams: Skills Connect Consulting (brokering Recognition of Prior Learning qualification services between students and Registered Training Organisations) and RMC Digital (providing digital lead generation and telesales execution for Australian RTOs).We are seeking an experienced, high-impact Director of Operations to establish, lead, and scale our physical call center in Dhaka. This executive role is responsible for driving sales targets, enforcing compliance with Australian VET guidelines, managing budgets, and cultivating a high-performance outbound telesales team.Position Location: TA-174/1, Shahadat Shoroni, South Badda, Gulshan-1, Dhaka-1212.
Key Responsibilities
Call Center Leadership: Drive daily operations, set performance benchmarks, and ensure campaign targets are consistently met or exceeded.
Team Management & Hiring: Recruit, train, and mentor top telemarketing talent, team leads, and support staff.
Process & QA: Optimise lead-handling workflows, call quality, and conversion rates while enforcing strict compliance with Australian VET regulatory standards.
CRM & Infrastructure Oversight: Manage sales pipelines and performance metrics using CRM systems (HubSpot, Salesforce, etc.) and Google Workspace tools.
Strategic Reporting: Act as the primary operational link between the Dhaka center and our executive management team in Australia.
Other Facilities
:
Mobile bill,Weekly 2 holidays,Performance bonus,Profit share
Festival Bonus: 2
Lunch Facilities: Partially Subsidize
Salary Review: Half Yearly
Key Benefits & Perks
Base Salary: 55,000 BDT per month.
Earning Potential: Unlimited commission based on overall team sales performance.
Global Mobility: Opportunity to relocate to our Headquarters in Australia on a company-sponsored visa for outstanding leadership and performance.
Work-Life Balance: Fixed Monday to Friday shift (7 AM - 4 PM) with Saturdays & Sundays off.
Leave & Bonuses: 2 Festival Bonuses per year + 10 Days Paid Annual Leave.
Apply Instruction
How to Apply If you have the operational drive to lead an international call center and dream of expanding your career to Australia, we want to hear from you! Please send your updated CV along with a short cover letter highlighting your Australian call center/VET experience to admin@scgcorporations.com.
