Lucerne Cocoa & Chocolate Products Limited

• Bachelor of Business Administration (BBA) in Accounting, Marketing, Management
• Or any related discipline

• 1 to 3 years

• Must be organized, responsible and detail-oriented.
• Good command of Bangla and English.
• Ability to handle confidential sales and customer information professionally.
• Willingness to support additional administrative requirements when necessary.
Experience• 1–3 years of relevant experience in Sales Administration, Sales Coordination, Sales Support, Customer Service, MIS, or a related position. Candidates with strong Excel and administrative skills may also be considered.
Key Skills & Competencies• Strong organizational and administrative skills
• Good command of MS Excel, Word and PowerPoint
• Accurate data entry and record-keeping
• Good communication and coordination skills
• Ability to prepare sales reports and maintain databases
• Strong follow-up and time-management skills
• Attention to detail and accuracy
• Ability to work under pressure and meet deadlines
• Team-oriented and cooperative attitude
Preferred Candidate Profile• The ideal candidate should be well-organized, responsible and comfortable handling multiple sales administration tasks. Strong Excel skills, accurate documentation, timely follow-up and effective coordination with different departments will be important for this role.

Lucerne Cocoa & Chocolate Products Ltd. is looking for an organized, detail-oriented and responsible professional for the position of Sales Admin. The role will provide administrative and coordination support to the Sales & Business Development team, ensuring accurate order processing, documentation, reporting, customer follow-up and coordination with internal departments.Key Responsibilities• Prepare and maintain sales orders, invoices, delivery documents and other sales-related records.
• Receive and process customer orders and coordinate with Sales, Accounts, Delivery and Factory teams.
• Maintain accurate customer, order, sales and payment-related information.
• Prepare daily, weekly and monthly sales reports as required by management.
• Update sales records, order status, delivery status and customer follow-up information.
• Coordinate with the sales team regarding quotations, samples, orders, deliveries and customer requirements.
• Follow up internally on pending orders and ensure timely communication of updates to the sales team.
• Assist in preparing sales quotations, price lists, product information and commercial documents.
• Maintain proper filing and documentation of sales-related correspondence and records.
• Support the Sales & Marketing team in meetings, exhibitions, campaigns and other activities when required.
• Assist in preparing presentations, Excel reports and management reports.
• Perform any other sales administration or coordination duties assigned by management.

• Other benefits as per company policy