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| Number of Position |
: |
4 |
| Employment Type |
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Full Time |
| Gender |
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| Job Location |
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Dhaka |
| Salary |
: |
আলোচনা সাপেক্ষ |
| Educational Requirement |
: |
Bachelor/Honors |
| Other Requirement |
: |
Fresher candidate are encouraging to apply.Candidate with 01-year Customer Relationship Executive/ Sales Co-Ordinator /Front Desk Management will have added advantage.Only females are allowed to applyStrong interpersonal & communication Skill. Multitasking ability under pressure.Sufficient knowledge on computer operation & ERP. |
| Experience |
: |
সর্বনিম্ন ১ বছর শিল্পক্ষেত্র:ইঞ্জিনচালিত যানবাহন |
| Responsibilities |
: |
Context: We are looking for a dynamic Customer Relationship Executive / Sales Co-Ordinator (Female)Job Responsibilities:Provide excellent customer service and give precise information to the ensure highest satisfaction.Identify client needs, clarify information and provide solutions.Refer unresolved customer grievances to designated persons for further investigation.Ensure service delivery through follow-up process & updating documentation.Report time to time to the line manager/ management.Keep records of all conversations in our call center database in a comprehensible way.Confirm appointment booking through multiple channels.Handle each & every customer/client with care and sincerity.Handle critical customers with effective communication skill.Customer Service/ Appointment settings over the phone on a daily basis as per instruction.Follow communication "SOP" when handling different topics.Receive customer complaints and forward the complaint to the concerned department.Preserve the necessary information of the customer and report accordingly.Any other job as and when assigned by the management. |
| Other Facilities |
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| Apply Instruction |
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INTERESTED CANDIDATES PLEASE SEND YOR CV IN hr@honda.com.bd subject to "Customer Relationship Executive/ Sales Co-Ordinator" |
