Job Context:TREETOP CLOUD, one of Bangladesh's emerging IT companies, is seeking a dynamic and enthusiastic Customer Care Executive / Office Executive for its Banasree office. The ideal candidate will be responsible for managing front desk operations, ensuring smooth office administration, and delivering excellent customer service. This role requires a blend of communication, organizational, and technical skills, along with a strong sense of professionalism and commitment.Job Responsibilities:
Oversee daily operations of the front desk, ensuring a professional and welcoming environment for clients, visitors, and guests.
Maintain accurate records related to front desk activities and visitor management.
Ensure cleanliness and proper maintenance of the front desk and overall office environment.
Receive and dispatch letters, messages, and documents efficiently while maintaining proper documentation and logs.
Follow safety protocols and control access to the office through proper reception procedures.
Maintain a systematic filing system for all office documents.
Deliver the highest level of customer service and ensure client satisfaction.
Demonstrate proficiency in Microsoft Office Suite and basic computer operations.
Possess basic knowledge of digital marketing platforms and tools, including Adobe Illustrator and Photoshop.
Follow office dress code and uphold a professional appearance at all times.
Maintain strong relationships with customers, dealers, and retailers.
Uphold the company’s core values of Communication, Commitment, Clearness, and Time Sense (3C + 1T).
Have a sound understanding of current online marketing trends, strategies, and best practices.
Report daily tasks, achievements, and challenges to the designated authority.
Work collaboratively with the team, demonstrating a proactive, energetic, and solution-oriented approach.
Contribute to content creation and possess basic video editing skills.
Apply Instruction
Interested applicants are requested to send their resume to treetopcloud20@gmail.com mentioning the name of the post in the subject line. Call: +88 01917 949403 or +88 02 224406017
