Minimum 5-8 years of experience in tour management or group travel coordination
Strong knowledge of popular destinations, local cultures, and landmarks
Excellent verbal and written communication in English and Bangla
Strong leadership, organizational, and crisis management skills
Cultural sensitivity, with an inclusive and respectful approach
Ability to multitask, manage group dynamics, and maintain a cheerful demeanor under pressure
A genuine passion for travel and sharing enriching experiences
Experience
:
5 to 8 years
Responsibilities
:
About Naria HolidaysNaria Holidays is one of Bangladesh's most respected travel agencies, delivering exceptional travel experiences across domestic and international destinations. From cultural tours and natural escapes to adventure-packed itineraries, we specialize in crafting journeys that leave lasting impressions.We are now seeking a Head of Sales & Operations Expert (Tourism Agency) who can lead group tours with passion, precision, and professionalism—ensuring every trip is safe, smooth, and unforgettable.Responsibilities :
Design and organize detailed itineraries for domestic and international tours
Lead tour groups with engaging and informative commentary
Ensure smooth coordination of transportation, accommodations, and activities
Address client needs, concerns, and emergencies with professionalism and empathy
Build rapport with travelers and foster a positive group atmosphere
Maintain the highest standards of customer satisfaction, safety, and service
Collaborate with vendors, guides, hotels, and local partners
Prepare post-tour feedback reports and improvement recommendations
Monitor tour budgets, logistics, and real-time problem-solving on-site
Apply Instruction
Email Subject Line: Head of Sales & Operations Expert (Tourism Agency) Application
Non-experienced candidates will NOT be considered
Only shortlisted applicants will be contacted for interviews