Job Details Posted: 8 September, 2026

Mynztrip.com

Customer Support - Executive/Sr. Executive (Asia & Europe)

Published: 8 September, 2026
Deadline: 8 October, 2026 2 days left
Dhaka
Vacancies Not Mentioned (Multiple positions available)
Employment Type Full Time
Job Category Marketing/Sales
Gender Not specified
Job Location Dhaka
Salary Tk. 20000 - 30000 (Monthly)
Educational Requirement

• Bachelor’s Degree in any discipline (Business Administration or relevant field preferred).

Experience

• 1 to 3 years
• The applicants should have experience in the following business area(s): Travel Agency
• Freshers are also encouraged to apply.

Other Requirement

Experience• 1–2 years of relevant experience in Customer Support or Travel Agency Operations preferred.
• Knowledge of GDS Systems and Travel Agency Processes will be an added advantage.
Requirements• Must be fluent in English (spoken and written).
• Strong communication and problem-solving skills.
• Ability to multitask and coordinate across departments.
• Professional attitude and customer-centric approach.
• Basic computer proficiency and email handling skills.

Responsibilities

About NZ:NZ is a global enterprise headquartered in Malaysia, with branches in Bangladesh, Nepal, Portugal, Maldives, and Dubai. The company operates through multiple concerns, focusing on Technology, Education, and Travel & Tours.With a strong foundation in Asia and Europe, NZ is steadily expanding its footprint across these regions, positioning itself as a diversified multinational group with expertise in innovation, learning, and global tourism.Job Responsibilities• Handle Daily Queries from travel agents and provide timely support.
• Resolve Portal Issues including login and account-related problems.
• Coordinate with Teams such as Reservation, Ticketing, Sales, and Accounts.
• Maintain Relationships with travel agents and ensure smooth communication.
• Handle Complaints and ensure timely solutions.
• Support Onboarding for new agents and provide basic portal guidance.
• Perform Assigned Duties as directed by management.

Other Facilities

• T/A,Mobile bill,Performance bonus
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2
Salary Range: BDT 20,000 - 30,000 (based on experience, skills, and performance)
Allowances: Travel allowance, mobile bill coverage, and performance bonus
Lunch Facilities: Fully subsidized lunch provided
Festival Bonus: Two festival bonuses annually
Salary Review: Conducted on a yearly basis
Sales Commission: Attractive monthly sales commission structure
Global Exposure: Opportunity to work with global players across Asia and Europe
Yearly Tour/Picnic: Annual company-sponsored tour or picnic for team building and recreation
Foreign Work Possibility: Best performers may get opportunities for foreign work exposure

Apply Method Corporate Inbox & Email

Apply Instruction

How to Apply
Please apply through the following link:
https://forms.gle/XvKPHNfLL3no3JZw6
Any Issues or Queries: hrdepartmentbd@mynztrip.com
Only shortlisted candidates will be contacted for further assessment.

Send your CV to: hrdepartmentbd@mynztrip.com

Apply online through our corporate inbox.