Ignite Tech Solutions is one of the biggest names in the South Asian BPO industry located in Dhaka, Bangladesh. We are a leading Call Center and Business Process Outsourcing (BPO) service provider, empowering clients across the world to accomplish their company objectives by establishing a strong communication system. Our wide-ranging IT offerings help them to transform their business and boost their operational efficiencies.
Number of Position
:
1
Employment Type
:
Full Time
Age
:
20 to 32 years
Job Location
:
Dhaka (Mirpur 10)
Salary
:
Tk. 18000 - 25000 (Monthly)
Educational Requirement
:
Higher Secondary
Other Requirement
:
Age 20 to 32 years
Experience
:
1 to 4 years
Responsibilities
:
Key Responsibilities:
Handle a high volume of outbound calls efficiently and professionally.
Follow structured communication scripts when discussing MCA products and funding options.
Identify customer needs, clarify financial details, and provide appropriate solutions.
Maintain a polite, positive, and professional approach on every call.
Reach out to business owners to explain Merchant Cash Advance (MCA) services.
Follow up with potential customers and assist in closing deals.
Address customer queries, resolve issues, and provide accurate information.
Research and resolve complaints related to funding, payments, and account management.
Ensure a high level of customer satisfaction by offering tailored solutions
Maintain detailed records of interactions, customer data, and follow-ups.
Work with internal teams to expedite the funding process.
Prepare reports on call performance, customer feedback, and market insights.
Apply Instruction
Email your CV
Send your CV to the given email razib.ignite@gmail.com or Email your CV from My Job account
