Customer Support Executive (Female)
Full time
Customer Service
Posted 4 days ago
· 1 views
Job Overview
Vacancies
4 positions
Employment Type
Full time
Category
Customer Service
Industry
Information Technology
Gender
Female
Age
18 to 30 years
Job Location
Dhaka (Badda, Rampura)
Salary
৳ 14,000–26,000
Experience
At least 1 year
Job Responsibilities
- Handle inbound and outbound customer calls professionally.
- Identify customer complaints and provide necessary support.
- Provide basic technical support for internet connectivity and service-related issues.
- Escalate complex technical issues to the concerned departments.
- Coordinate with NOC, Technical Support, and Field Operations teams.
- Follow up on customer complaints to ensure timely resolution.
- Maintain customer records, complaint logs, and service documentation.
- Inform customers about internet packages, service plans, and updates.
- Ensure customer satisfaction through effective communication and problem-solving.
Requirements
- Age 18 to 30 years
- Only Female
Educational Requirement
- Bachelor/Honors
Experience
- 1 to 5 years
- The applicants should have experience in the following business area(s): Call Center, ISP
Required Skills
Complaint Management
Computing Operation
Creative thinker and problem solver
Customer Relationship
Customer Support
Imitativeness and Time Management
Multitasking
Teamwork and Cooperation
Verbal Communication
Benefits & Facilities
- T/A,Mobile bill,Performance bonus
- Festival Bonus: 2
- Competitive salary.
- Festival bonuses and other benefits as per company policy.
- Career growth opportunities.
How to Apply
Send your CV to: career@exordonline.com*Photograph must be enclosed with the resume.
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