Customer Care Executive

WE ARE HIRING!

Position: Call Center Executive (Part-Time/Full-time)

Working Shifts

• Shift 1: 10:00 AM – 2:00 PM
• Shift 2: 2:00 PM – 8:00 PM

• From 10 am-8pm

Key Responsibilities

• Handle incoming and outgoing customer calls professionally.
• Provide accurate information about company products, ingredients, usage, and benefits.
• Assist customers in selecting suitable products based on their needs.
• Handle customer complaints, queries, and after-sales support.
• Follow up with customers regarding orders, delivery, and product feedback.
• Maintain proper records of customer interactions and inquiries.
• Communicate effectively and ensure a positive customer experience.
• Support sales activities and achieve assigned performance targets.

• Age 20 to 32 years

Experience (Mandatory)

• Previous experience in Call Center, Customer Service, or Telemarketing is mandatory.
• Candidates with experience in skincare, beauty, cosmetics, or personal care industries will be given preference.
• Must have practical experience in handling customer calls and inquiries.

Required Skills & Competencies

• Excellent verbal communication skills in Bangla.
• Strong customer-handling and convincing abilities.
• Basic computer and internet skills.
• Positive attitude, patience, and professionalism.
• Knowledge of skincare and beauty products will be an added advantage.

• HSC
• Bachelor/Honors

• Minimum HSC Pass.
• Undergraduate students currently pursuing their studies are also welcome to apply.
• Graduates are encouraged to apply.

• 1 to 2 years
• The applicants should have experience in the following business area(s): Departmental store, Direct Selling/Marketing Service Company, E-commerce, Importer, Shopping mall, Super store, Wholesale
• Freshers are also encouraged to apply.

Salary: Earn up to BDT 20,000+ per month (Based on performance and experience)[For Full-time] Salary: Earn up to BDT 10,000+ per month (Based on performance and experience)[For Part-time]