Monthly gross salary is BDT 22600. In addition, the organization offers benefits in accordance with its policies, including increments, provident fund, gratuity, transportation allowance, mobile and internet bills, and other facilities
Educational Requirement
:
Bachelor of Science (BSc) in Computer Science & Engineering
Other Requirement
:
Age at most 45 years
Academic Qualification: Bachelor’s degree in Computer Science, Information Technology, or Electrical and Electronic Engineering.
Experience Required: 2+ years in IT support, network management, and system maintenance.
Job Location: Head Office
Strong problem-solving abilities and a proactive attitude.
Good teamwork and communication skills.
Willingness to travel to field offices and provide on-site technical support.
Strong reporting and documentation skills.
Skilled in troubleshooting, LAN/WAN, software installation.
Experience in g-bank or other NGO MIS preferred.
Age limit: Not over 45 years (For experienced candidates, age and educational qualifications may be relaxed).
Experience
:
At least 2 years
Responsibilities
:
Duties and Responsibilities:
Provide timely and effective technical support to both field and central office staff for hardware, software, and system issues.
Maintain and troubleshoot network infrastructure including LAN/WAN, internet connectivity, and internal communications.
Ensure security, functionality, and regular maintenance of all IT hardware, including desktops, laptops, printers, and routers.
Oversee data backup processes and ensure disaster recovery protocols are in place for sensitive program data.
Ensure smooth operation, troubleshooting, and regular updates of Microfinance MIS and reporting systems.
Monitor and maintain the security of software applications, user access control, and data privacy protocols.
Manage server configuration, updates, and ongoing maintenance (Windows/Linux environments as applicable).
Install and configure necessary software applications, including Microsoft Windows, MS Office Suite, antivirus, and accounting or MIS-related tools.
Coordinate with MIS vendors or developers for software upgrades, bug fixes, and feature enhancement as per organizational needs.
Provide training and orientation to staff on IT systems, digital literacy, and the usage of MIS and mobile data collection tools.
Maintain inventory and documentation of all IT assets and ensure asset movement is properly recorded and tracked.
Assist in the digital transformation of manual processes into efficient electronic formats wherever possible.
Regularly monitor system logs, network usage, and potential cyber security threats, taking preventive action when necessary.
Support real-time data entry, field-level digital tools, and remote troubleshooting through phone, messaging, or remote access.
Liaise with software vendors, internet service providers, and other IT-related service contractors for issue resolution and procurement.
Contribute to planning IT budgets, procurement, and standardization of systems in line with organizational and donor requirements.
Ensure compliance with organizational IT policies, MRA guidelines (if applicable to digital systems), and data protection laws.
Apply Instruction
Encouragement: Female candidates are highly encouraged to apply and contribute to our diverse
workforce If you meet the above qualifications and are committed to sustainable development, please send your updated CV and Cover Letter (no certificates) to the address below by 25th April 2025, 5:00 PM
Email your CV
Send your CV to the given email slopbbangladesh@gmail.com
