Bachelor/Honors, Bachelor of Business Administration (BBA) Bachelor’s degree (Travel/Tourism/Business preferred).
Other Requirement
:
Minimum 5 years proven experience in airline ticketing & reservations.
Mandatory: Hands-on experience with Sabre GDS.
Strong understanding of airline ticketing rules, IATA regulations, and BSP processes.
Proficiency in MS Excel and report preparation.
Excellent communication skills in Bangla and English; strong customer service mindset.
High attention to detail, time management, and follow-through.
Experience
:
সর্বনিম্ন ৫ বছর
শিল্পক্ষেত্র:বাণিজ্য অথবা আমদানী/ রপ্তানী, পরামর্শক প্রতিষ্ঠান, বিমানসংস্থা
Responsibilities
:
Tele Tell Communications is inviting applications for the position of Tickets & Reservations Executive to support its sister concern Rupsha Air Services Pvt. Ltd. The role requires a detail-oriented professional with hands-on GDS (Sabre) expertise, strong knowledge of IATA/BSP processes, and excellent customer service skills to ensure smooth and compliant ticketing and reservation operations.Key Responsibilities:
Handle flight reservations, bookings, reissuance, cancellations, and modifications.
Issue, reissue, and endorse tickets in line with airline rules and regulations.
Provide fare quotations, route options, and practical travel solutions to customers.
Assist customers with visa requirements and other travel-related services when necessary.
Respond to customer inquiries via phone, email, and in-person visits.
Coordinate with airlines and the Sabre GDS for booking and ticketing processes.
Ensure accurate record-keeping of reservations and sales reports.
Monitor pending bookings and follow up with clients to confirm and secure reservations.
Maintain and update the IATA portal to ensure accurate ticketing authority, BSP link, and compliance.
Monitor IATA portal activities including sales reports, remittances, and settlements.
Prepare and generate IATA BSP billing reports accurately and on time.
Create and deliver presentations when required.
Maintain and update Excel records for IATA BSP billing and settlements.
Manage and maintain physical and digital files in an organized and secure manner.
Other Facilities
:
Competitive salary and benefits.
Growth opportunities within a reputed telecom & aviation group.
Exposure to end-to-end ticketing, IATA/BSP operations, and client handling.
Supportive and collaborative work environment.
Apply Instruction
Send your updated CV with a recent photograph to teletellrecruitment@gmail.com by [October 22, 2025].
Please mention: "Application for Tickets & Reservations Executive - Rupsha Air Services" in the subject line.
