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Grand park Hotel
Published on : 13 August, 2025 Application Deadline: 30 August, 2025

Number of Position : 3
Employment Type : Full Time
Age : সর্বোচ্চ ৪৫ বছর
Gender :
Job Location : Chattogram (Chittagong GPO)
Salary : আলোচনা সাপেক্ষ
Educational Requirement : Bachelor of Arts (BA)
Other Requirement :
  • বয়স সর্বোচ্চ ৪৫ বছর
  • Experience: 2–5 years in Hotel / Hospitality.
    • Key Skills Required:
  • Customer service excellence and strong communication skills.
  • Multitasking and problem-solving in a fast-paced environment.
  • Proficiency in hotel management software (PMS) and basic office tools.
    • Who You Are:
  • Excellent communication and client-handling skills
  • Target-oriented with a passion for sales
    		•
    Experience :
  • ২ থেকে ৫ বছর
  • শিল্পক্ষেত্র:হোটেল
    		•
    Responsibilities : Location: Gec to Agrabad, Chattogram.Joining: ImmediateKey Responsibilities:Guest Reception & Check-In/Check-Out
  • Greeting guests warmly and professionally upon arrival.
  • Handling - check-in/check-out procedures, including verifying guest details, assigning rooms, and issuing key cards.
  • Processing payments, managing deposits, and ensuring accurate billing.
    • Guest Services & Problem Resolution.
  • Providing information about hotel amenities, local attractions, and services.
  • Addressing guest complaints promptly and coordinating with other departments (e.g., housekeeping, maintenance) to resolve issues.
  • Offering personalized service, such as remembering guest preferences or acknowledging special occasions.
    • Administrative & Clerical Tasks
  • Managing reservations, modifications, and cancellations.
  • Maintaining guest records in the Property Management System (PMS)
  • Handling phone calls, emails, and correspondence.
    • Coordination with Other Departments
  • Liaising with housekeeping to ensure room readiness and special requests (e.g., early check-ins).
  • Communicating with *%maintenance for repairs and F&B teamsfor dining arrangements .
    • Security & Safety Compliance
  • Managing key control and ensuring guest security.
  • Following emergency protocols (e.g., fire alarms, medical situations).
  • Upselling & Revenue Generation
  • Promoting room upgrades, dining options, and hotel services to enhance revenue.
    • Maintaining Front Desk Operations
  • Keeping the reception area clean and organized.
  • Performing shift handovers and updating logs for the next team.
    		•
    Other Facilities :
      What We Offer:
    • Opportunity to work with and hotel project
    • Attractive commission and growth structure
    • Supportive team and professional development
    • Dynamic, fast-paced work culture
    Apply Instruction

    About Us:

    We are a growing hotel development firm, Having 3 Hotel projects in Chattogram.

    Apply Now:

    Bluesea19bd@gmail.com

    (Only experience in the same field are encouraged to apply)